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Warranty

Yes, all of our sabers come with a 1 year warranty. If your saber or blade is damaged or broken within 1 year after purchase, we will replace or repair it for free.  The cost of return shipping is covered by the buyer, however we cover the cost of shipping your repair back to you. Our sabers and blades are warrantied for dueling NOT dropping. User inflicted damage from dropping a saber on a hard surface is not covered under warranty, blade on blade full contact dueling is covered.

Do not attempt to modify or repair your saber yourself, that will void your warranty.

Our saber technicians rely on the details written on the RMA form to know how to process all sabers sent back to our facility for repair/upgrade/exchange, so please be very specific when filling out the RMA form, and also be aware that our saber techs are unable to perform any services on returned sabers that have not been pre-approved by SaberForge customer service representatives and specifically requested on the RMA form. Please contact This email address is being protected from spambots. You need JavaScript enabled to view it. with any questions regarding how to return an item.

Click on the SaberForge RMA form and fill out all the informaion requested, print RMA form and include with your return

 

Return/Cancellation Policy

Cancellation may be made before a shipping label has been printed for a full refund. Just email us at This email address is being protected from spambots. You need JavaScript enabled to view it. with your order number and a request to cancel your order.

Returns are accpeted for 15 days after delivery, provided all items are in pristine re sellable condition, shipping fees are not refundable. Click on the SaberForge RMA form and fill out all the informaion requested, print RMA form and include with your return. Please indicate on the RMA form if this is for a repair, return/refund or an exchange. 

 

Refund policy

Refunds will be issued for items returned within our 15 day return period. Return shipping will be paid by the buyer. Our refund processing time is 3-5 business days after the merchandise has been returned to us.

Click on the SaberForge RMA form and fill out all the informaion requested, print the RMA form and include with your return. Please indicate on the RMA form if this is for a repair, return/refund or an exchange. BE SURE TO WRITE FOR REASON FOR RETURN THAT YOU ARE RETURNING FOR A REFUND.

Delivery/Shipping Policy

Our international orders are ship world wide from our headquarters in Oregon, via USPS international priority, with tracking and insurance. To determine if USPS has delivery service to your country, please select your country from the drop down menu when enterying your shipping address. if you do not see your country in the drop down menu, I am sorry but we can not currently ship to you.